Linkzorg

Connect Vulnerable Patients to Local Support

LinkZorg is a digital platform designed to help emergency staff at OLVG Oost Hospital in Amsterdam connect 3U patients—those who are unhoused, undocumented, or uninsured—with essential follow-up care.
West
Care
This project is part of
Our Digital Future
C1
Next Nature Museum
Noord Brabantlaan 1A
5652LA

Entrance fee

Location partially paid

By

Hosted by

Amsterdam University of Applied Sciences
hello.linkzorg@gmail.com
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Opening hours

11:00
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18:00
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Tactile
Tactile
Free Wifi Free wifi available
Toilets Toilets available
Wheelchair Friendly Fully wheelchair accessible
Wheelchair Friendly Toilet Wheelchair friendly toilet available

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Systemic Gap

In Dutch ERs, “3U” patients—uninsured, undocumented, unhoused—often fall through the cracks after receiving acute care. Without stable housing, phones, or internet, existing digital solutions fail them.

Design Response

Together with hospital staff and NGOs, we built LinkZorg: a paper-first, digitally supported platform. Doctors filter services in seconds and hand patients a printed care plan—no data storage, no stigma, only relevant support.

Our Mission

We believe that every patient deserves comprehensive care, and that care providers should have easy access to all available resources. By creating a trusted platform for resource connection and care planning, we aim to improve the well-being of Amsterdam's unhoused, undocumented, and uninsured residents. We aim to empower patients and hospital workers, and to support Amsterdam's care network.

Hosted by

We are Mihaela Chiselită, Daniel Klein, and Amanda Wee, designers from AUAS Master of Digital Design. Our shared focus is on making complex systems more humane through dignity, accessibility, and care. With LinkZorg, we designed a practical tool that bridges healthcare gaps for vulnerable patients.

Colofon

UI Design/ Research
Daniel Klein
UX Design/ Research
Amanda Wee
UI Design/ Research
Mihaela Chiselițā

Partners

Sponsored by Linkzorg
Sponsored by Linkzorg

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