Skip to main content
17-25 October 2026

Show, Don’t Tell

An interactive exhibition on Service Design

Hosted by Essense - Service Design

This project is now archived and was part of DDW19

Event type

Exhibition

Visitors viewing Essense's work.
Visitors viewing Essense's work.
Essense - Service Design
Show, Don't Tell invites you, the visitors, to join Essense, a Service Design agency based in Eindhoven and Amsterdam, in co-designing a recycling journey. Several Service Design projects, from different industries, are also on display at the stand.
“If you would ask ten people what service design is, you would end up with eleven different answers – at least.” As stated in the book This is Service Design Thinking we, service designers, have not yet agreed on a definition for our field. However, there
Visitors co-designing a service.
Visitors co-designing a service.
Essense - Service Design

About Essense - Service Design

Essense is a customer experience and service design agency founded in 2011. We help organizations achieve customer experience excellence, both by designing customer-centric services as well as helping shape their organization to work in a customer-centric way of working through capability building. We can optimize existing or design new service experiences.