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Máxima MC and Fontys Fontys Centre of Expertise Health have commissioned Hendrik-Jan Grievink to visualise what it means when healthcare becomes both more personal and impersonal at the same time, by the application of artificial intelligence.
The scenario
It’s 2034. Population aging in the Netherlands has reached its peak. E-health has become a societal reality: many Dutch general practitioners have been replaced by sophisticated chatbots and artificial intelligence is deployed in all aspects of healthcare. Commercial healthcare company iCare focuses on technologically advanced healthcare services that are tailored, seamlessly and wirelessly, to the personal needs of patients.
The installation
In this installation, actors bring the above (fictional) scenario to life. As a doctor, nurse, iPatient, chatbot and a family caregiver, they share their dreams, fears and desires, each from their own perspective. The actors improvise based on prompts inspired by quotes from newspaper articles and input from stakeholders in the network of Máxima MC and Fontys Centre of Expertise Health. The stories invite us to reflect on the role of artificial intelligence within healthcare: what does it mean when care becomes both more personal and impersonal at the same time?
