As a volunteer you are the face of DDW. For example, you are behind a ticket desk, an information point or an exhibition. You help visitors on their way or show them around and help with ad hoc activities. There is plenty to do! That is why we’d like you to work independently according to the organisation's guidelines. You see the work that needs to be done, and aren’t afraid to take initiative. Of course, we provide good guidance and information.
Do you like design and would you like to interact with a diverse and international public? Are you available from 16 to 24 October? Then we are looking for you!
As a volunteer you will receive an allowance per hour of € 2,75 (16 to 22 years) or € 5,00 (22 years and older). You will also receive a free DDW21 ticket and of course a crew T-shirt.
Check out the different volunteer positions:
Tickets & Ticket booth
Ticket booth assistant
Visitors who haven't bought an e-ticket in presale can buy a DDW ticket on location on the day itself. You deal with the visitor in cash or by pin and put a wristband on the visitor, for a week's access to all DDW locations.
Visitors who have bought a ticket online, received an e-ticket. You scan this e-ticket and put a wristband on the visitor that grants a week's access to all DDW passepartout locations. You can be scheduled for this job in the Klokgebouw or at the Dutch Design Awards exhibition.
As a ticket inspector you will stand at the entrance of Klokgebouw or Microlab Hall and check the entry tickets of visitors on validity. If there is something wrong with the ticket, you will help the visitor solve the problem.
Assistant ticket coordinator Microlab Hall (Dutch only)
In this position, you will work together with the ticket coordinator to ensure that the processes surrounding the ticket location run smoothly, so that visitors have a quick and pleasant experience. Your tasks will include: instructing new volunteers, keeping stock records, answering visitors' questions, organising breaks for volunteers and working behind the counter yourself. You are precise, customer-friendly, collegial and speak both Dutch and English. In addition, you have leadership qualities and you are available for at least 5 days during Dutch Design Week. You are entrepreneurial, assertive and want to build up experience in managing a small team during a large-scale event.
Infoguide / expo host
As a floormanager you lead an exhibition in the right direction. That means that you know what is going on there and you are clearly present on the floor. You make sure that visitors don't touch anything, that the digital means keep functioning and that the space stays tidy. Do visitors have questions? No problem! Of course you’ll help them out. Locations are either the exhibition of Dutch Design Awards or another production of Dutch Design Foundation.
Info guide Bicycle
As an info guide with a cargo bicycle you will be the face of DDW at various locations in the city. In the morning, you and a colleague pick up your cargo bike with iPad at the Klokgebouw at Strijp-S. Together you'll cycle to the assigned location, where you'll receive printed matter to hand out to visitors. Of course you are hospitable and customer-friendly, because as an info guide you have a lot of contact with visitors. Furthermore, you have a keen interest in everything that happens at DDW21. Because you know what’s going on and where, it is no problem to advise visitors personally.
Info guide Information desk
The information desk is located in the Klokgebouw. As an info guide you will receive the most diverse questions from visitors. But because you know what’s going on and where, you have their questions answered in no time! You are solution-oriented, independent and a team player. This way you help visitors smoothly through their DDW experience.
Host Events Hall
During DDW there are several moments in the event hall when hosts are deployed. You are responsible for the reception, cloakroom, guest list and door control. Furthermore, there are many other tasks: from providing parking tickets to lugging chairs. If necessary, you jump in! As a host you will mostly work in the evening, sometimes in the morning. During the event, you can follow the presentation if you like.
Host Press Desk
As right hand of the DDW press office you speak your language! That means at least flawless Dutch and English. More languages? Just fine! Furthermore, you are service-oriented and enjoy helping the (inter)national press on their way. You have studied the programme thoroughly and know your way around DDW.
Help with the tours
DDW organises various tours for companies and groups. Sometimes by bike through the city, sometimes on foot at Strijp-S. You assist at the reception and guide the guests during the tour. This takes place under the guidance of a professional Design Guide who supervises the content of the tours. You support the Design Guide, hand out headsets, help with hand-outs and make sure the group stays together.
Chauffeur Design Rides
Be part of the driver team and travel through Eindhoven in your Design Ride! As an experienced driver, you are 21 years of age or older. You are customer-friendly, think along with visitors and preferably speak Dutch and English. You have immersed yourself in the DDW programme and the various locations and know what there is to see and do. Of course, you obey the traffic rules and you are a proud ambassador of DDW and Eindhoven. Please note that this position requires at least 5 years of driving experience. You must also upload a copy of your driving licence with your application.
Info guide Design Rides
In the morning, you will report to the starting point of the Design Rides and ride with one of the Design Rides drivers to your workplace. This is one of the pick-up points for visitors somewhere in the city. There you will be the face of the DDW all day long. Your customer-friendliness knows no bounds. You are interested in what is going on at DDW and know what’s going on and where. Handy, because this way you can steer the visitors in the right direction!