About DDW
During DDW, there are exhibitions to visit at more than 100 locations spread throughout the city of Eindhoven. Most locations can be visited without a ticket (for free), but for some (larger) locations, you do need a DDW ticket. Here you can see for which locations you need a DDW ticket.
To accurately depict the accessibility of the various locations, we try to gather as much information as possible from all participants. Unfortunately, we don't always receive complete information regarding the physical accessibility of all locations. While we strive to ensure that as many locations as possible are wheelchair accessible, there are still some locations that are not accessible to wheelchair users.
Calling for Questions or Assistance During DDW
If you have any questions, need assistance, or seek advice regarding accessibility during DDW, you can contact us at this phone number +31642406554 between 11:00 and 18:00 during DDW.
Assistance
Every visitor in a wheelchair or with a visual impairment with a valid DDW ticket is entitled to collect one free DDW wristband for an accompanying person. These wristbands can only be obtained at the ticket counters located in the Klokgebouw, Microlab Hall, Sectie-C, Station Eindhoven Centraal, DDW Ticketsale Location - Heuvel, and the Van Abbemuseum. Wristbands for companions are not available for purchase online.
Wheelchair users
Locations
Most DDW locations are fully or partially accessible for wheelchair users. For each programme component, you can find on the website whether the location is fully wheelchair accessible*, partially wheelchair accessible**, or not wheelchair accessible. This information is available in the information column on the left-hand side of the page of the specific location/exhibition. If you need help at the venue itself, speak to the staff at the relevant venue to see if they can help you.
Accessible toilets
Accessible toilets are available at:
Strijp-S
Sectie-C
Centre
Station
West
Strijp T+R
For other locations, you can check this in the information column on the left-hand side of the page of the specific location/exhibition.
Zonnebloem Car for Wheelchair Users
DDW visitors using wheelchairs can use a Zonnebloem Car for free transportation to and from all DDW locations during DDW, upon presentation of their wristband. The Zonnebloem Car can be reserved during DDW every day between 11:00 and 18:00 by calling 040 218 00 00.
Please note: The car must be reserved at least 60 minutes in advance.
Lower Ticket Counter at Klokgebouw
For those who need a lower ticket counter, there is a lowered counter available at the ticket sales area in the Klokgebouw.
*Fully wheelchair accessible: Entrance without steps, a step no higher than 2 cm, or a ramp. All spaces are accessible without height differences of 2 centimeters or more or have been made accessible with ramps and threshold aids. Passageways and walkways are at least 90 cm wide.
** Partially wheelchair accessible: Entrance without steps, a step no higher than 2 cm, or a ramp. Most spaces are accessible without height differences of 2 centimeters or more or have been made accessible with ramps and threshold aids. Passageways and walkways are at least 90 cm wide.
Service Dog Welcome
The entire event is accessible to a service dog. The dog should wear a harness that clearly indicates it is a service dog.
Sensory-Friendly Spaces and Times
There are no specific sensory-friendly spaces or times during DDW. However, we can indicate that it's less crowded at certain times: for example, Monday 23 October, is generally a quieter day at most locations. Please note that larger venues like the Design Academy Eindhoven Graduation Show or the Klokgebouw are generally always busy. In the chart below, you can see on which days and times it's generally less crowded.
First Aid
During DDW, there is a first aid station at Strijp-S located in the Klokgebouw, as well as a mobile team patrolling the Strijp-S area. For all other locations, it is essential to inform the staff/organization of the respective venue. They may be able to handle simple first aid cases or provide referrals. In case of an emergency, always contact 112.
Cultuur Inclusief
People facing financial hardship and unable to purchase a DDW ticket can register through the Cultuur Inclusief website. Cultuur Inclusief manages a limited number of discount vouchers for DDW23. You can find information on how to qualify for these discounts on the Cultuur Inclusief website. The DDW organization provides the tickets but does not have a say in the distribution of the discount vouchers. For more information, you can contact the Cultuur Inclusief organization.
Important to know
- There is no caregiving and changing room (with a lift) available.
- Counters, such as those at food trucks and The Bar on Ketelhuisplein, and other counters are not lowered (except for the ticket counter in the Klokgebouw).
- Triggers for conditions like epilepsy are not always displayed at the entrances to the exhibitions.
